September 2021 - Present

Ghostwrote 100+ blogs on topics including marketing, business, lifestyle, and travel.

Wrote product-based and value lead email copy for 3 different brands.

Created social media content for a travel brand across 5 different accounts.

Platforms used: Later, Facebook Business Suite, Word, and Asana.

April 2023 - Present

Marketing - Managing the Rawnsley Park Station and Woolshed Restaurant Facebook and Instagram pages. Writing newsletters, reporting and updating website content.

Reception - Answering phone calls, taking accommodation reservations and payments, making tour, flight, and restaurant bookings. Checking guests in and out and providing local knowledge.

Front of House at The Woolshed Restuarant - Taking orders, waiting tables, clearing and setting tables and working the bar.

Housekeeping - Cleaning 5 star villa accommodation and 4 star holiday units with kitchens, bathrooms and bedrooms within a set time limit.

Dec 2022 - February 2023

Scheduled app push notifications and SMS. Created SMS offers landing pages.

Added new products to the website, scheduling new offers and creating meal deals.

Platformed used: OLO CMS, Taguchi, Umbraco, Excel and Asana.

August - September 2022

Took customer orders using POS with in-depth menu knowledge. Communicated loyalty programme and charity partners.

Served tables with food and drink orders. Prepped orders for delivery and takeaway.

Clearned and set tables, prepared the store for opening and closing.

Cairns, Australia | July - September 2022

Leicester & Newcastle, UK | August 2018 - August 2019

Completed all store tasks across 5 Subway stores including food preparation and baking for store opening, serving customers, cleaning, and banking for store closure.

Worked as part of different teams and independently to provide friendly and efficient customer service.

March - June 2022

Managed administration tasks of the farm, including timesheets, attendance, performance reporting, and filing. Created a training manual and trained my successor after 6 weeks of temporarily covering the role.

Sorted bananas and packed papayas to qualify for my second-year visa.

October 2019 - November 2021

Created landing pages and launched all new products to the website.

Set up promotion codes, verified trade accounts, uploaded UGC, managed store locator, and tested web development projects.

Reported on performance metrics daily, weekly, and monthly.

Platforms used: Magento, WordPress, Google My Business, Google Analytics, Power BI, Powerpoint, NAV, and Excel.

July - September 2019

Created social media content and updated website landing pages ahead of the company rebrand.

Wrote customer case studies and blogs about the tech industry to increase SEO and attract leads.

Platforms used: Trello, WordPress, and Google Suite.

April 2019

Wrote blogs and identified placements for backlinks to acquire leads.

Identified placements for CRO testing to convert leads.

Analysed competitors and ad quality scores, and created social media content to improve online presence.

Platforms used: Google Analytics, Hootsuite, and AdWords.

July 2017- July 2018

Managed an internal process improvement project to change ways of working and improve output efficiency. This included analysing data and reporting on on-time delivery performance.

Fulfilled and managed UK and competitor accounts for engine spare part deliveries.

Platforms used: SAP, Word, and Excel.

Sales Assistant | Primark Newcastle, UK | October 2016 - April 2017

Team Member | McDonald's Leicester, UK | November 2014 - June 2017

Telephone Interviewer | Populus Data Solutions Newcastle, UK | September 2018

Pot Noodle Student Brand Ambassador Newcastle, UK | October 2018

Sales Assistant | Clarks Shoes Leicester, UK | May - September 2014